Competencies
SAP Retail Consulting & OmniChannel Retail Expert
Since more than 20 years we consult companies in the retail world.
With projects in the grocery industry, implementations in the apparel, foot-ware and fashion industry and long lasting expertise in the luxury fashion, watch and jewellery industry.
Our focus areas are customer touch-points. Store, Boutique, Customer Service, Contact Center, E-Commerce, CRM and the related processes of all kind of payments, stock availability and stock counting, optimisation of distribution, order management, promotions, labelling, premium services, customer data collection, click and collect, returns, traffic counting and all relevant omni channel processes.
Project Management & Solution Architect
Shaping over 11 years the Group IT systems and processes of one of the largest luxury companies, to which some of the world famoust luxury brands belong, means getting measured by architecture every single day.
With only one single SAP ERP instance, shared warehouses for more than 10 retail brands, integrated production, world wide distribution, over 1000 boutiques, multibrand brand contact centers, regional e-commerce hubs and hundreds of legacy systems the harmonisation and interaction of solutions and systems is key.
Process optimisation across brands and borders, fulfilment of local regulations and rules, localised consumer behaviour, performance and security of systems and data and selecting the best in class ecosystems which are fitting into the existing landscape is daily business for us.
C-Level / Directors Business - IT Link
The age of digitalisation brings information technology closer than ever to business operations and business strategies.
The alignment between business and IT is key.
A role we know by experience over 7 years at one of the world leading luxury companies where the task was to mediate between stake holders from Cartier, Chloe, Piaget, IWC, Van Cleef and others with the central IT.